Power cuts are becoming more frequent

Across the Highlands, power outages can occur for a variety of reasons, including severe weather such as storms, accidental damage to infrastructure, equipment faults, or, in rare cases, malicious activity. These disruptions can affect anything from a single property to whole regions, and may have a serious impact on homes, communities, and essential services.

In Scotland, the electricity networks are managed by SSEN Distribution, who are responsible for maintaining supply and responding to faults.

Preparing in advance can make a significant difference. Consider keeping the following items readily available:

 

  •     A torch with spare batteries
  •     A wind-up or battery-powered radio
  •     A power bank or solar charger
  •     Warm clothing and blankets
  •     Non-perishable food supplies

To report a power cut, or to get updates, call 105 or visit powercut105.com. This free service will connect you directly to your local network operator, including SSEN, who can provide advice and information. You can also check for both planned and unplanned outages through SSEN’s website.

Practical tips to keep in mind:

  •     If the outage is prolonged or localised, consider staying with friends or family if possible
  •     Leave a light switched on so you know when power is restored
  •     Turn off appliances like irons, ovens, or electric heaters to avoid hazards when power returns
  •     If you receive advance warning, fill a flask with hot water, prepare a hot water bottle, and ensure you have  essential supplies
  •     Regularly back up important files on computers or devices
  •     Keep your mobile phone charged, and write down key contact numbers in case batteries run flat
  •     Check in on neighbours or relatives who may be more vulnerable

If you, or someone you know, may need extra help during a power cut, you can register for additional support through SSEN’s Priority Services Register.

Every property in Scotland is connected to the electricity network through a local substation, and each of these sits within a specific “block.” These blocks help network operators identify exactly which part of the grid supplies your home or business.

Each block is assigned a letter, showing where your property connects to the wider network. In the event of a planned or extended power outage, knowing your block letter can make it much easier to understand if and when your electricity supply may be affected.

You can usually find your block letter on your electricity bill, or by visiting Powercut 105 online. Further guidance on how block letters work, and what they mean for your area, is also available there.